Do first impressions really matter? Why financial institutions are missing the mark.
By streamlining the digital account opening into one fully supported process, financial institutions are setting the organization up for future success through expanded wallet share.
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It has been said that you never get a second chance to make a good first impression. Unfortunately, many banks and credit unions are failing the first-look phase of a new customer relationship due to an inefficient origination process. Recent research reveals why.
