TrainingTraining

Training and Certification

Fusion Knowledge Services

Within Fusion Knowledge Services, we provide expert training to our customers and partners, empowering them with the ability to unlock the full potential of Finastra solutions. For existing customers, we offer training in support of new joiners to your organization, optimal use of the software and continuous learning as our software evolves.
 

Learn more about Fusion Knowledge Services
 

Hear from our customers

Learner feedback

“The hands on sessions were extremely effective”

“The trainer’s communication skills and knowledge were fantastic”

“I liked the way sessions were organized to... put into practice content from the eLearning”

“Explanations were excellent”

Strategic partner feedback

“The training was interactive, and the instructor applied their knowledge to real world examples and experience rather than simply walking through the theory. I would recommend using Finastra training in the future.”

  

Training types

We offer training that covers functional and technical training for customers, as well as certifications for our partners (and customers looking to validate employee knowledge).

 

Subscription-based
arrow-right

Subscriptions give you the level of access you need: full access to all our eLearning, our standard training curriculum and “what’s new” training.

Classroom training
arrow-right

Take advantage of our standard instructor-led training to engage with our expert trainers in a hands-on learning environment.

Bespoke training
arrow-right

We offer the option to design a training program to suit customer or partner needs – which can be delivered via classroom training, or a blend of classroom and online self-paced learning.

Public training
arrow-right

Your staff can attend classes with other clients and partners, at a lower cost than closed events. View calendar

  

Customize a package

We have a number of training packages to suit your organization. We will work with you to identify the package that best suits your needs by conducting a Training Needs Analysis to identify gaps and training needs within your organization– ensuring that you reap the full benefits of Finastra training as well as the solutions themselves. Contact us to start your Training Needs Analysis.

Request Training Needs Analysis

  

Why certify?

Partner certification

For partners, certification establishes client trust at the consultant and organizational level, demonstrates your teams’ capabilities, differentiates your consultants’ skills from competitors—providing the opportunity for you to win and generate new deals.

Bank employee certification

For clients, certification empowers employees by inspiring confidence in using Finastra’s solutions and helps you and your team to realize the benefits of employee engagement and improved retention.

  

Subscribe to our online training service

Click to see the features and benefits of our online training subscription services as well as an example from one of our customers.

 

Service features
Access, tracking and more
  • Access to training anywhere, anytime; reducing disruption to the working day
  • Clients can track employee progress, participation and assign courses
  • ‘What's New’ courses to keep up to date with the latest updates to our software
  • Some courses feature simulation-based learning with our Show me, try me, test me approach allowing users to test their skills in real-life scenarios
The benefits
Flexibility in learning
  • Flexibility to train new employees; support growth and minimize the impact of turnover
  • Sophisticated learning content prepared and maintained according to latest product releases by Finastra subject matter experts
  • Adapted to key learning styles: visual, auditory, kinesthetic, read/write
  • Self-paced, manageable learning for employees without disrupting the day to day
Customer example
Tier 1 banking program

Comprehensive eLearning program

The ask:

  • High-profile, global bank required training to help their 100+ central operations team
  • Implementing Fusion Loan IQ to help manage the LIBOR transition
  • The bank wished to build their own eLearning content
  • Goal to effectively and efficiently train 100+ central operations employees to use Fusion Loan IQ post go-live

The solution:

We gave access to our expertly developed online content to provide the bank with the ability to reach and train employees across the globe, alongside the benefit of access to continuous training. Our flexible subscription gave the bank access to training to help support their go-live and onboarding, as well as training modules to ensure employees are up-to-date with the latest product releases.

The result:

Optimal use of Finastra software, resulting in a higher return on software investment, superior performance through best use of the system and improved user adoption.

  

Training across our solutions

We offer training across a broad range of solutions. To contact us regarding training opportunities, select the solution that’s right for you below.

Retail Banking
arrow-right

Fusion Knowledge Services public training

We offer both remote and in-person training for your employees.

Click to view the full schedule and training agendas
arrow-right
ClassAgendaLocationDuration (Days)Delivery DateTimeTime Zone
Fusion Loan IQ Functional v7.4.xAgendaRemote/Europe*5February 10 – 1409.30-14.30UTC+1
Fusion Trade Innovation Functional v2.8AgendaDubai Finastra Office10February 9 – 2009.30-17.00UTC+4
Fusion Trade Innovation Technical v2.8 (Installation and SDK)AgendaDubai Finastra Office10March 15 – 2609.30-17.00UTC+4
Fusion Opics Functional FoundationAgendaDubai Finastra Office3April 21 – 2309.30-17.00UTC+4
Fusion Kondor Technical Foundation FO v.3.4.xAgendaDubai Finastra Office4May 18 – 2109.30-17.00UTC+4
Fusion Kondor Technical Foundation BO v.3.4.xAgendaDubai Finastra Office4May 25 – 2809.30-17.00UTC+4
Fusion Kondor Functional Foundation FO v.3.4.xAgenda Remote4June 15 – 1809.30-14.30UTC+1
Fusion Kondor Functional Foundation BO v.3.4.xAgendaRemote5June 22 – 2609.30-14.30UTC+1
Fusion Trade Innovation Functional v2.8 SWIFT 2020Agenda to be providedDubai Finastra Office2June 15 – 1609.30-17.00UTC+4
Fusion Cash Management Functional Overview v4.6AgendaRemote5July 20 – 2409.30-14.30UTC+5.30
Fusion Risk ARC Functional Foundation v1.7AgendaRemote8.5September 14 – 2309.30-14.30UTC+1
Fusion Risk CMR Functional v1.7AgendaRemote5October 12 – 1609.30-14.30UTC+1
Fusion Loan IQ – Libor changes FunctionalAgenda to be providedRemote2November 16 – 1709.30-14.30UTC+1
Fusion GPP Functional v4.6.xAgendaDubai Finastra Office7December 7 – 1509.30-17.00UTC+4


*To Be Confirmed upon product release.
To register for any public course/s, please send an email to knowledgeservices@finastra.com
Please include the name and email address for each attendee along with the course name and date.
Price – $500 per day for Remote session and $600 per day for On-premise.

Can't find what you're looking for?