Workplace of the future: partnering to succeed

Written by Denise Parker Global Head of Partners and Ecosystems, Finastra
Workplace of the future: partnering to succeed

Over the last two years we’ve seen a dramatic acceleration to digital and the uptake of cloud-based solutions as the pandemic has changed the way we live, work and interact with one another. Technology has been crucial in enabling us to support our staff, our partners and our customers as we all adjust to a ‘new normal’ way of working.

As a company built for the future, Finastra formalized this in our OPENWorking workplace of the future proposition. Modelled on a hybrid, best of both worlds approach, our global workforce are equipped with the technology they need to balance their time working at home and in the office. In addition to Microsoft technologies and communication tools, we’ve also equipped our teams with other workplace modernization tools to help work as productively as possible, either remotely or on-premise.

We’ve carried this same digital-first approach through to the way we engage and collaborate with partners. For example, our Fusion Orbit partner program provides our partners with everything they need to succeed, including digital enablement tools, go-to-market resources and sales training via a dedicated partner portal. A digital-first approach to collaborating with partners has enabled business to continue essentially uninterrupted throughout the pandemic, at a time when premises have been closed, travel severely limited and our joint workforces have been operating remotely.

Finastra is also focused on pioneering a world of open finance through our industry expertise, open technology and global partner ecosystem. We aim to provide people, businesses and communities with the solutions and services that fit around their needs and lives. We already support over 3,000 banks and financial institutions across payments, lending, treasury and retail banking on Microsoft Azure. Providing Finastra’s solutions in the cloud delivers the scale, security and geographic reach required by banks and financial institutions to deliver differentiated customer experiences.

If financial institutions are to keep pace with new competitors and digital challengers in a new world of embedded, connected, open finance, they need to collaborate. They can no longer innovate in isolation. Banks are increasingly cognizant of this and are showing an increasing willingness to move away from deploying and maintaining all technology on-premise – consuming software instead on a managed service basis. By outsourcing business process operations and technology infrastructure to a certified Finastra managed services provider (MSP), banks benefit from fixed, predictable costs, a resilient service and increased agility since the software is continually updated. With an MSP to take care of a bank’s operational and technology burden, in-house teams can redirect resources towards innovation-led programs focused on key competitive priorities such as bringing new products to market faster. Hence, enabled to move at the speed of digital banks, and to innovate at pace in preparation for a new world of banking-as-a-service, embedded and contextual finance.

Finastra managed to create authentic connections across the globe, leading to powerful engagement and results by embracing a digital-first approach within its ecosystem – and continue to do so. This resulted in business to continue essentially uninterrupted through these uncertain times.


Written by

Denise Parker

Global Head of Partners and Ecosystems, Finastra

As SVP and Global Head of Partner and Ecosystems, Denise is responsible for the global Ecosystem strategy and models, investments on Finastra’s Ecosystem growth plans to drive acceleration and footprint expansions across all geographies and product lines. Denise has worked in the software industry...

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