Conversational banking: Not your mother's chatbot anymore

Conversational banking: Not your mother's chatbot anymoreConversational banking: Not your mother's chatbot anymore

Conversational banking blends digital banking and chatbot interfaces with artificial intelligence, natural language processing, and automation to help account holders get fast answers to their complex problems. Meanwhile financial institutions gain cost efficiencies, ease compliance, gather intelligence for better analytics, free up subject matter experts, and move their digital transformations to the next stage of maturity.