Benefits

A comprehensive banking core to future-proof your institution

Phoenix includes more to empower financial institutions to win new account holders, deliver standout service, and scale growth with confidence.

The power of open banking

Fully open API architecture makes it easy to integrate with any third-party solution.

360° account holder view

Real-time access to comprehensive personal data, exposure, entitlements, external accounts and more.

Intuitive user interface

Design that mimics Microsoft office solutions, dark mode and AI-powered smart search.

100% Access to Data

Data openness allows non-technical users to conduct analyses and easily create reports.

The power of open banking

Customer story

Horicon Bank increases efficiency with Phoenix Workflow

Learn more about how Horicon Bank is using Phoenix to meet the regulatory requirements and ensure alignment with their operational priorities.

Horicon Bank Logo

With the size of our institution, Phoenix workflow makes it easy to ensure that everybody is doing everything the exact same way; and there is no inconsistency from branch A to branch B.

Cassie Voight Operations VP at Horicon Bank
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Customer story

A digital transformation for the Farmers & Merchants Bank

Farmers Merchants Bank Logo

The Phoenix banking core has transformed Farmers and Merchants Bank by modernizing our technology, streamlining operations, and empowering us to serve our customers with greater efficiency and reliability.

Abby Antkowiak Bank Project & Implementation Manager Farmers & Merchants Bank
Business meeting with team collaboration around digital devices.
Professional using a tablet while team collaborates in the background
Features

Embedded AI-powered assistant: Smart Agentic Monkey (SAM)

Delivers real time, AI-generated insights during transaction processing to help tellers quickly assess risk and identify service opportunities: 

  • Co-developed with Microsoft
  • Uses an intuitive Red/Amber/Green interface
  • Significantly reduces manual research

SAM is part of a broader embedded modular AI strategy, enabling our product and engineering teams to accelerate AI innovation.

Highlights

Phoenix includes over a dozen built-in modules

Coworkers collaborating around a laptop in a modern workspace
Supervisor guiding a call center agent at a multi‑monitor workstation
Business professionals reviewing documents on a digital tablet during a meeting
Couple shopping online together on a smartphone at home
Colleagues reviewing information together on a digital tablet
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General ledger

Automate manual accounting and reconciliation activities.

Teller

Post real-time, memo, or a combination of both with built-in remote overrides and fraud monitoring.

Loan processing

Complex commercial loan functionality with multiple rate and payment schedules available throughout the life of the loan.

Relationship pricing

Use multi-tier loyalty programs to automatically increase deposit rates, reduce loan interest rates, or adjust fees.

Sales and service

Establish sales goals at the branch or employee level, and empower staff to set up and track referrals.

Workflow

Automate common tasks and processes with the embedded workflow manager.

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Seamless integration with Finastra products offers additional benefits

AnalyzerIQ

From data to decisions, smarter banking starts here

Product Details

Finastra ECM

Dynamic platform designed to digitize your financial institution and drive efficiency

Product Details

Let's start a conversation

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