Tonik drives financial inclusion and innovation through next-gen digital banking powered by Finastra Essence
94%
growth in consumer loan portfolio
75%
of customer inquiries resolved automatically by AI
About the Company
First digital bank licensed to operate in the Philippines
2 million customers onboarded since 2021
1 million loans disbursed
Recognized as Best Digital Bank CX in the Philippines by The Digital Banker
Named as a Top 10 Global CX Leader among digital banks by AlternaCX
2 million customers onboarded since 2021
1 million loans disbursed
Recognized as Best Digital Bank CX in the Philippines by The Digital Banker
Named as a Top 10 Global CX Leader among digital banks by AlternaCX
Tonik, the first neobank in Southeast Asia, is helping millions of Filipinos to manage their finances more effectively, while securing their financial future.
In this success story, learn more about how Tonik is enhancing service delivery through personalized customer experiences, with the rich functional capabilities and advanced technology of Finastra’s Essence.
Achieved benefits:
- Cloud-first API functionality
- Enhanced operational efficiencies
- Personalized customer experiences
- Greater reliability, with minimal downtimes
- Flexibility and scalability to launch new products quickly
- Secure data availability for machine learning, analytics and AI
