Maximizing ROI from IT Transformations: Focus on Outcomes Not Solutions
As technology shapes the financial landscape, so too do the ever-changing relationships between IT suppliers and banks. We commissioned a series of reports from Greenwich Associates to understand how financial institutions view their relationships with their IT suppliers and what is important for them when it comes to collaborative partnerships.
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Greenwich Associates found that where relationships between banks and their suppliers have traditionally been more ad-hoc and transactional, banks are now seeking more engagement and interaction throughout the entire project lifecycle, looking for a higher touch, long-term relationship.
