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"The World Is Changing: Are Banks Ready? Today’s bank customers are no longer satisfied with fragmented digital experiences. They demand true omnichannel experiences, from onboarding through to personalized service. The speed and scale of changes are exceptional, and many banks are no longer capable of matching those with their current digital...
Business intelligence (BI) and business analytics (BA) are tremendous resources for growing customer acquisition and retention in the retail industry. So why isn’t the financial industry employing the same methods?