How technology is transforming the human side of lending
Building client relationships and personalizing the lending experience is now more important than ever, this article discusses how data, platforms and open APIs can personalize lending at scale.
The “human side” of the lending experience: building client relationships and personalizing the lending experience has become more important than ever in 2020, when lenders and clients are unable to interact face-to-face and when 25-30% of the workforce are likely to transition to permanently working from home.