Disrupting Finance: Digital Banks Forrester Report

Disrupting Finance: Digital Banks Forrester ReportDisrupting Finance: Digital Banks Forrester Report

Over the past decade, a wave of new digital banks like Kakao Bank, Monzo, N26, Nubank, Revolut, and Tinkoff have launched, competing to win customers with better digital customer experiences than established banks. These digital banks have embraced mobile to create differentiation, using digital touchpoints to offer simple, convenient, and more personalized customer experiences combined with relevant guidance and advice. Read this report to learn about the leading digital banks, assess their disruptive potential, and understand how to outsmart them.