Article

Choosing your deployment path: balancing control and flexibility in corporate banking

Written by Michael Dowthwaite Chief Operating Officer, Lending BU
IT specialists analyzing data on a laptop in a secure, high-tech server room.

In corporate banking technology, deployment is more than just a technical choice – it’s a strategic lever that shapes how banks operate, innovate, and grow. Whether expanding through launching new products, or modernizing legacy systems, the deployment path a bank chooses must be rooted in a clear understanding of its business goals. The most successful transformations begin with a co-authored success plan – one that aligns the vendor, the customer, and any partners around a shared vision.

When that clarity is missing, deployment risks increase. Misalignment across internal teams or stakeholders can derail even the most promising initiatives. That’s why the first step is always understanding the “why” – the business drivers behind the investment. Once that foundation is set, banks can choose from a range of deployment models, each offering distinct levels of control, flexibility and partnership.

Three deployment models: From autonomy to strategic partnership

Finastra’s approach to deployment is built around three core models:

  1. Do it yourself
  2. Do it together
  3. We do it for you

These models reflect varying degrees of customer involvement and support, allowing banks to select the path that best fits their capabilities and goals.

Do it yourself: Full autonomy, higher risk

This model is ideal for banks with strong internal IT capabilities and a preference for full control of projects, go live, enablement and long-term success. Deployments are typically on-premises or within private cloud environments, offering maximum customization and integration flexibility.

However, this autonomy comes with trade-offs. Banks must independently manage infrastructure, staffing and support – which can often result in a higher total cost of ownership (TCO) and increased risk. While upfront costs may appear lower, the hidden expenses of maintaining and scaling the solution can often outweigh the initial savings.

Do it together: Balanced partnership

This hybrid model – most commonly adopted by Finastra’s clients – combines software licensing with strategic services such as advisory services, implementation, customer success and support programs. It empowers banks to retain control while benefiting from Finastra’s expertise and shared accountability.

Striking a balance between cost and risk, this approach enables banks to scale services as needed and fosters a collaborative relationship that increases the likelihood of long-term success. It’s particularly well-suited for institutions seeking flexibility without taking on the full burden of deployment.

We do it for you: Managed services in the cloud

Choosing your deployment path: balancing control and flexibility in corporate banking diagram

At the far end of the deployment spectrum is the fully managed cloud model, delivered through Finastra’s Lending Cloud Service (LCS). In this scenario, Finastra manages the service end-to-end, allowing banks to focus on outcomes rather than operations.

This model offers rapid deployment, scalability and access to the latest features – including AI-powered capabilities. It reduces operational overhead and staffing requirements, making it ideal for banks prioritizing agility and innovation. While customization options are more limited, the trade-off is a lower-risk, high-resilience environment designed for speed and reliability.

Strategic factors that shape deployment choices

Deployment decisions are influenced by a bank’s architectural landscape, risk appetite, and long-term strategy. While some institutions are accelerating their move to the cloud, others prefer to keep systems in-house. Many fall somewhere in between, adopting hybrid models that evolve over time to meet changing needs.

As banks move from left to right on the deployment spectrum – from self-managed to fully managed – the level of standardization typically increases. However, this does not equate to reduced flexibility. Finastra’s solutions remain highly configurable, ensuring that even standardized deployments can be tailored to meet specific business requirements.

Ultimately, deployment is not just about implementing software – it’s about driving strategic value. Finastra’s success is intrinsically linked to the success of its customers, which is why we focus on building long-term partnerships that deliver measurable business outcomes.

Case studies: ING and Retail Banking

To illustrate the impact of strategic deployment, consider ING, one of Europe’s largest banks, uses Loan IQ to serve its international corporate customers on a scalable platform. With 95% of its portfolio consolidated, ING has streamlined manual processes and enabled innovation across its lending operations. A dedicated team at Finastra supports ING’s modernization journey, helping deliver on business goals through a collaborative, co-innovative partnership.

In the community banking space, Decorah Bank & Trust Co. demonstrates how smaller institutions can unlock value through strategic engagement. By leveraging Finastra’s LaserPro engine alongside strategic engagement services, Decorah Bank has optimized its loan documentation processes, improved operational efficiency and scaled its services to meet growing demand. The bank’s proactive use of product optimization reviews and real-time support has helped reduce compliance risk and total cost of ownership, while strengthening its long-term partnership with Finastra.

These examples show that strategic partnership and flexible deployment options aren’t exclusive to large banks – they’re accessible and effective for institutions of all sizes.

Conclusion: Flexibility, partnership and long-term success

Finastra offers a full spectrum of deployment services, but the most successful outcomes occur when we act as a strategic partner. By aligning on goals, sharing risk, and co-authoring a success plan, banks can transform deployment from a technical exercise into a catalyst for meaningful change.

This is not just about technology – it’s about building resilient, future-ready institutions that thrive in a dynamic market. Whether banks choose to manage deployment independently, collaborate, or fully outsource, the path to success begins with clarity, partnership and a commitment to long-term value.

Written by
Michael Dowthwaite

Michael Dowthwaite

Chief Operating Officer, Lending BU
Finastra

Michael has built his career on delivering high-impact outcomes for clients in financial services and SaaS. He leads the end-to-end customer experience strategy, focused on delighting customers and positioning Finastra as the market leader in customer satisfaction.

Get in touch
We are here to help your business reach its goals

Contact us