Banks must balance resilience, efficiency, and innovation to thrive in the new normal. COVID-19 has not accelerated banks’ digital transformation. If anything, it has made it more complex. As a response to the crisis, banks had first to ramp up their digital investments to better support their B2C and B2B customers as physical interactions were limited or impossible. Banks now must find ways to make their operations more resilient, improve capital efficiency and boost profitability in a fast-changing context and. And, yes, they must also make progress on their digital transformation efforts, or risk losing relevance as new digital entrants quickly design new customer-centric value propositions and try to capture their customer base.
Watch Finastra and Forrester in this webinar where they discuss how banks can balance resilience, efficiency and innovation and emerge stronger from the crisis.
Key Discussion Points:
The Future of Banking is Cloud
Where is the market on the journey to cloud or managed services?
What’s driving the shift to cloud?
The benefits of moving on to cloud?
Emerging Stronger from Crisis
How to get the most out of your cloud investment?