PHOENIX

Data Retention Policy for Phoenix Outsourced Customers

This document sets forth the data retention policy for Phoenix outsourced customers.

Phoenix Systems Infrastructure Design & Standards Guide (Outsourced Customers)

This document describes the infrastructure deployment for Phoenix outsourced customers.

Phoenix Systems Infrastructure Design & Standards Guide (In-House Customers)

This document describes the infrastructure deployment for Phoenix in-house customers.

Phoenix Platform Compatibility Matrix

This document describes present and future support of the various database management systems, operating systems, and other platforms upon which Phoenix operates.

Statement of Work: Phoenix Implementation

Formerly known as the Phoenix Implementation Guidelines, this document describes the implementation of Phoenix for the customer’s benefit.

Phoenix Workflow Configuration Sheet

Use this document to plan your workflow by completing the sections below. This will ensure that you have everything needed before developing the workflow in Designer.

DIGITAL BANKING

Glia Terms and Conditions

These terms and conditions apply to customers that purchase Glia services in conjunction with Finastra’s Digital Banking Services.

SavvyMoney Terms and Conditions

These terms and conditions apply to customers that purchase SavvyMoney services in conjunction with Finastra’s Digital Banking Services.

ITEM PROCESSING SERVICES

Additional Item Processing Services

This document describes certain additional, optional Item Processing Services that are available for purchase.