AI – The new way of doing business for community financial Institutions

AI is reshaping the world we live in and significantly altering how financial institutions operate, fundamentally changing product and service offerings, as well as customer interactions.

Join Adam Lieberman, Finastra’s Chief AI Officer and Alex Borsuk, Principal Enterprise AI Architect, for a lively discussion of how you can turn the enormous potential of AI into real benefits your financial institution.

This dynamic duo will cover a wide range of topics including:

• The End of Click-Through Interfaces.  AI is transforming the computer from a tool you operate to a partner you converse with. Instead of hunting through menus, forms, and dashboards, you can now simply ask for what you need and receive immediate, contextual answers.
• The AI-Native Workforce is Here.  The next generation of workers won't just use AI as an add-on feature, they'll expect AI assistants like ChatGPT and Claude to be their primary digital workspace. Companies that don't adapt their software to integrate seamlessly with these AI platforms will find themselves speaking a language their users no longer understand.
• The Bridge to AI Integration.  Model Context Protocol (MCP) servers represent the critical infrastructure that will connect traditional enterprise software to AI assistants. This isn't just about API endpoints—it's about creating intelligent interfaces that allow AI to truly understand and interact with your business systems in real-time.
• The Conversation Economy.  We're entering an era where the quality of your AI integration will determine your competitive advantage. The question isn't whether to adopt conversational AI, but how quickly you can make your systems speak its language.

You’ll also get to meet Flow, Finastra’s new Analytics Agent. Flow doesn't just crunch numbers, it understands your business context and delivers insights through natural conversation. Built specifically for Finastra's ecosystem, Flow transforms complex financial data into actionable intelligence.  In seconds you can interrogate your data through complex queries, create robust visualizations, build dashboards, and create interactive data applications.