Customer story

VyStar Credit Union increases efficiencies and improves members experience with Finastra Payments To Go

APIs
Cloud
Customer Experience
Digital Transformation
Efficiency & Operations
About the Company
>13.5 billion USD in assets
Headquartered in Jacksonville, Florida, United States
915,000 members and 73 branches
Founded in 1952
www.vystarcu.org
VyStar Credit Union selected Finastra Payments To Go to transform and streamline its Wire processing capabilities, boost operational efficiencies, and improve its members and employees experience.

Hear from Stephanie Curtis, SVP for Operations at VyStar Credit Union, about their key reasons for selecting Finastra’s Payments-as-a-Service solution, Finastra Payments To Go, and how they took advantage of its Open APIs.

We were exploring different vendors that met the new needs that we had as a growing organization. As part of that, we looked at payments to go. It definitely met the needs not only of our members but gave us a lot of efficiency gains that we were looking for as a credit union. Implementing Payments To Go not only gave our members an improved experience, but it also did that for our employees. We’ve been extremely happy with the transition to Payments To Go and the support that we’ve gotten from the Finastra team.

Stephanie Curtis
SVP at VyStar Credit Union

Achieved benefits: 

  • Faster and streamlined Wires processing 
  • Rapid integration and interoperability through Open APIs 
  • Improved operational efficiency and experience of both front and back-office teams 
  • Ability to meet members’ evolving demands and deliver enriched banking services

 

Learn more about Finastra Payments To Go

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