Customer Story

Maybank powers ASEAN trade growth with Finastra's trade platform

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About the Company
Largest bank by assets and most valuable publicly listed company in Malaysia
Present in 18 countries, including 10 ASEAN markets
Fourth largest bank in ASEAN region by asset size
Largest Islamic bank in Asia Pacific and fifth largest globally by asset
Over 2,600 branches and 30 investment banking branches worldwide
Maybank partnered with Finastra to implement a single, regional trade finance platform, supporting more efficient operations and a consistent client experience across ASEAN.

As part of it's M25+ strategic plan, Maybank is focused on strengthening its position as the region's leading transaction, payments, corporate and investment bank, with an emphasis on delivering value-based offerings. With operations spanning 18 markets globally, Maybank is the only homegrown Southeast Asian bank with a presence in 10 out of the 11 ASEAN markets - placing it at the center of regional and global trade flows.

This extensive footprint enables Maybank to offer a full suite of trade finance products and services, including Islamic trade finance and sustainability-led solutions.

As geopolitical changes push global businesses to diversify supply chains, Maybank aims to help clients seize international trade opportunities while managing risk more effectively. To support this ambition, the bank identified opportunities to improve customer experience and operational efficiency by adopting straight‑through processing and developing a single trade finance platform across its core markets of Malaysia, Singapore, and Indonesia.

Working with Finastra, Maybank implemented a centralized solution embedded within its digital banking ecosystem, enabling standardized trade processes region‑wide while retaining the flexibility to meet local regulatory and market requirements. Finastra’s open platform, together with partner solutions, supports enhanced automation, compliance, and scalability across Maybank’s trade finance operations.

It’s vital to have a reliable partner like Finastra who is always available and able to provide expertise when it is needed the most. Across our three country implementations, Finastra was always present, and our trust in the delivery team was proven during those critical periods.

Arvind Prasad
Managing Director of Transaction Banking and Payments, Maybank

This initiative was recognised by IBS Intelligence, with Maybank and Finastra awarded Best‑in‑Class Trade Finance Platform, reflecting the strength of the partnership and the success of the regional transformation.

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