51 min 30 s

Improve customer experience & business operations with AI

Artificial intelligence is present in our everyday lives, and all industries are impacted. AI can profoundly improve front, middle and back offices for all organizations, large or small.

Watch this video to understand more about how customer experiences and business operations can benefit from AI and about adoptions & best practices for utilizing AI for your company.

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The banking industry is starting to rely more on AI to understand customer needs and to offer them a better user experience & customer support. In 2022, over 135 million people in the US will use digital virtual assistants at least once a month, and already 77% of the devices we use feature one form of AI or another. That’s why it is so important to understand how we can adopt AI and use it not only as a customer support tool, but also to generate an actual profit.

So, we invited three experts in the field of AI and ML alongside Christophe Langlois, our Global Marketing Lead for Fintech & Developer Ecosystem at Finastra, to talk more about:

  • The catalyst for adopting AI in the financial services industry
  • The most compelling use case for AI for financial institutions in 2022
  • What are the differentiations between AI vendors?
  • The difference between Artificial Intelligence and Machine Learning
  • Challenges & opportunities for AI: deep fake, synthetic identity fraud, metaverse, etc.

And to learn more about the solution discussed in the video that can help your company to adopt and improve the usage of AI, please visit the pages below.

Explore Pay-Gen

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