Press Release

United Arab Bank chooses Finastra to power digital transformation

Finastra will help the bank modernize its retail and corporate offerings and drive growth

Dubai, United Arab Emirates, November 14, 2019 - Finastra announced today, during Finastra Universe Dubai, that it has signed a transformative deal with United Arab Bank, a UAE-based bank that offers services to retail and corporate customers. The bank has selected Finastra’s Fusion Corporate Channels and Fusion Cash Management products to strengthen its corporate offering and help attract more customers. It is also upgrading to the latest version of Fusion Equation, Finastra’s core banking solution, to offer an improved digital experience to its retail customers. The solutions will help the bank become more competitive, streamline internal processes and, in turn, generate additional revenue streams.

Ahmad Abu Eideh, CEO at United Arab Bank said, “Customer expectations have changed drastically over the past few years and banking customers are no different. They expect their bank to offer a digital experience similar to the ones they are seeing in other areas of their lives. United Arab Bank is working on delivering this level of service to all its clients – both retail and corporate. By investing in agile technologies like Finastra’s, we’re making sure our business is more attractive and more competitive in the long run.”  

Fusion Corporate Channels and Fusion Cash Management will provide a much improved, functionality-rich experience for corporate users and treasurers to effectively manage cashflows, unifying trade, supply chain finance, cash, lending and treasury services for corporate clients. The solutions will be integrated with Fusion Equation under a single portal, providing better services and improving the entire customer experience. The upgrade and integration will be managed through Fusion Advance, Finastra’s dedicated upgrade management program, powered by Finastra Global Services.

Serge Tohme, Managing Director, MENA and Turkey at Finastra said, “The Middle East, and the UAE specifically, is seeing a sharp rise in the number of neobanks and challengers that are offering services to retail and corporate customers alike. It’s crucial that traditional banks reinvent themselves and the customer experience to remain relevant. For this, they need applications that are agile so that they can adapt quickly in line with changing trends and regulations. Our solutions will enable banks like United Arab Bank to offer enhanced services to all their customers, helping them become more competitive and increase their market share.”

Ayman Al Qudsi, COO at United Arab Bank (left) with Serge Tohme, Managing Director MENA and Turkey at Finastra (right) at Finastra Universe Dubai 2019
Ayman Al Qudsi, COO at United Arab Bank (left) with Serge Tohme, Managing Director MENA and
Turkey at Finastra (right) at Finastra Universe Dubai 2019

For further information please contact:

Caroline Duff
Global Head of PR
T: +44 (0)20 3320 5892

Harriet Pickering
PR Manager EMEA
T: +44 (0)20 3320 5317

About Finastra

Finastra unlocks the potential of people and businesses in finance, creating a platform for open innovation. Formed in 2017 by the combination of Misys and D+H, we provide the broadest portfolio of financial services software in the world today—spanning retail banking, transaction banking, lending, and treasury and capital markets. Our solutions enable customers to deploy mission critical technology on premises or in the cloud. Our scale and geographical reach means that we can serve customers effectively, regardless of their size or geographic location—from global financial institutions, to community banks and credit unions. Through our open, secure and reliable solutions, customers are empowered to accelerate growth, optimize cost, mitigate risk and continually evolve to meet the changing needs of their customers. 90 of the world’s top 100 banks use Finastra technology.
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