The New Job Movement: From Role Specific to Skill Specific (Thanks to Technology)
When bank and credit union leaders think about automation, they think about improved efficiency, consistency, and compliance. When employees think about automation, they think about losing their jobs. That shouldn’t be the case, as new jobs are created with the refocus.
How to Build a Workforce that Loves New Technology
The benefits of having a workforce that is able to absorb and implement innovative ideas extend beyond technology. As your financial institution invests in more agile solutions like cloud, artificial intelligence, and automation, you will gain the ability to rapidly roll out new products and services - but only if your workforce is supple enough to handle change gracefully.
The new generation of workers are a complex mix of tech-savviness and social responsibility. Having new technology is not only good for business, but can attract younger, educated workers that ultimately are tomorrow’s leaders. What can you do now to modernize, begin marketing your business to millennial workers, and change the culture of the credit union?
An A-list player can become quickly frustrated and disengaged when they struggle with outdated technology. Entering data into multiple systems, losing track of conversations, and taking extra time to oversee projects and processes manually take away from both the employee and the customer or member experience.
A move from a legacy software system to new technology can be an expensive proposition. Are you really thinking about all the costs?
Financial institution leaders are technology champions, but the employees in the trenches aren’t always as enthusiastic about change. Through a few key steps and by instilling the right culture, leadership can help ensure tech updates are embraced throughout the organization.
Financial institutions that are committed to becoming digital-first make significant investments in technology. But if they don't also overhaul their ideas about staff training, the investment won't pay off. The key is to stop thinking of training in terms of understanding 'Package A' or 'Solution B.' Instead, focus on developing a culture of learning.
Finastra Solutions for Tech Culture Upgrade
Core Banking System
Fusion Phoenix is an intuitive and easy-to-use core with a dashboard that mimics the toolbar ribbon in Microsoft Office.
Finastra’s lending solutions make life easier for your organization with improved account holder onboarding, increased data transparency and streamlined back-office operations.
Fusion Digital Banking, powered by Malauzai, provides a single platform so your employees have a single, easy to use system to navigate.
Consumer Lending and Mortgage
Total Mortgage allows you to maximize your internal talent and resources by eliminating manual data inputs and regulatory oversight.
Business Intelligence and Analytics
Fusion Analytics pulls data from many account and accountholder information silos into a modern, interactive view that is understandable and actionable for employees.
Finastra's consumer payments solutions make it easy to manage payments and transfer funds across any channel, so employees can focus on strengthening relationships with account holders.
We Have You Covered
With North American headquarters based in Lake Mary, Florida, Finastra has a solid and deep presence in community markets.
Our clients in the region benefit from dedicated employees located across the country to provide community banks and credit unions with innovative, proven financial software solutions. The region’s 4,200+ clients can be found far and wide, from Key West, Florida to Hobbs, New Mexico; Willards, Maryland to Honolulu, Hawaii; Fremont, Ohio to Fort Collins, Colorado; and everywhere in between.
Do you want to know more about our solutions?