White Paper

Malaysia’s digital banking future starts to take shape

With a large digitally savvy population which sees over 50.4% mobile banking penetration and an extremely competitive e-wallet landscape of over 40 licensed operators, what opportunities and gaps exist within Malaysia?

Malaysia’s digital banking future starts to take shape

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With a large digitally savvy population which sees over 50.4% mobile banking penetration and an extremely competitive e-wallet landscape of over 40 licensed operators, what opportunities and gaps exist within Malaysia?

This paper discuss the journey towards virtual banking and digitalization including:

  • Exploring Malaysia landscape, opportunities and gaps
  • Comparing Malaysia’s framework with its Asia-Pacific neighbours – Hong Kong, Singapore, Taiwan, Australia
  • Strategies to serve the underserved – B40, SMEs, Migrant Workers etc
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