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Homebuyers embrace digital lending in COVID-19 era

It has been a wild ride for mortgage lenders in 2020 so far and it is not slowing down for many. Amid the pandemic and resulting roller coaster ride for mortgage lenders, we conducted a survey of both consumers and financial institutions. The purpose was to gauge consumer attitudes toward their mortgage lending experience and to see how well financial institutions were navigating the trends.

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It has been a wild ride for mortgage lenders in 2020 so far and it is not slowing down for many. Amid the pandemic and resulting roller coaster ride for mortgage lenders, we conducted a survey of both consumers and financial institutions. The purpose was to gauge consumer attitudes toward their mortgage lending experience and to see how well financial institutions were navigating the trends.

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