The Key to Successful IT Transformations: Finding the Right Services Partner

The Key to Successful IT Transformations: Finding the Right Services PartnerThe Key to Successful IT Transformations: Finding the Right Services Partner

Traditionally, the relationship between IT vendors and their customers has been largely, transactional. However, as more and more banks look to move toward the cloud and others make the leap to managed services, we’re seeing financial institutions seeking closer involvement in their transformational IT projects.

We commissioned a series of reports from Greenwich Associates, to better understand the relationship between IT suppliers and financial institutions. One key aspect we wanted to understand was ‘what banks look for in an IT vendor’, the factors that help them to make their decision.