Margus Simson
Chief Digital Officer, Member of the management board
Komerci Banka
I have delivered digital transformations in big companies for the last 25 years. My typical job is to figure out, what is wrong with the company, build the plan for the change, and lead it through the execution. My core skill is that I am able to execute transformation across business, customer service, technology, and company culture, combining them all into comprehensive modernization plan.
Komercni Banka, member of Societe Generale Group, has been my latest challenge in the long list. We rebuilt the whole bank from the scratch. Technologically it is one of the most modern banks in Europe, massive simplification of products and processes (99% products out), customer centric development according to service design principles, complete redesign of the way of working according to agile rules. Business results speak for themselves.
Before Komercni Banka I led digitalization projects practically in every mass customer industry in Estonia and Baltics - banks, telcos, energy, education, healthcare, etc.