Alfia Iqbal

Alfia Iqbal

Customer Success Executive, Lending
Finastra
With over a decade of experience in customer success, Alfia Iqbal is a trusted partner to banks across ASEAN, helping them unlock value through strategic engagement and tailored solutions.

Her career spans more than 11 years in the banking technology space, where she has consistently delivered measurable impact by fostering long-term client relationships and driving adoption.

Alfia’s expertise lies in navigating the complexities of financial institutions—from regional banks to global players—ensuring that each client’s unique needs are met with precision and empathy.

Known for her collaborative style and results-driven mindset, Alfia has led initiatives that improved customer satisfaction and enhanced product utilization. She is passionate about building bridges between technology and people, and thrives on helping clients achieve their strategic goals.

Part of a dynamic team committed to delivering excellence in customer success, Alfia is currently based in Singapore and works closely with stakeholders across Southeast Asia and globally.

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