Upon receiving a Request to Know, Request to Delete or Request to Correct, or other applicable request under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), Finastra will verify the identity of the requestor to a reasonable, or reasonably high, degree of certainty depending on the nature and sensitivity of the information requested. If you are unable to verify your identity, we may deny your request to protect your personal information.
We will confirm receipt of your request and respond within 45 calendar days. If more time is needed, we may extend our response time once by an additional 45 days and will notify you of the extension.
Non-Discrimination Notice
Finastra will not discriminate against you for exercising any of your rights under the CCPA/CPRA.
California Residency Acknowledgement
By submitting this form, I confirm I am a resident of California and that the information provided above is accurate.
Alternative Request Submission Methods
In addition to this web form, you may also submit your privacy rights request by emailing privacy@finastra.com.
Request Period
Please note that Finastra is not required to respond to more than two requests to access your personal information within a 12-month period.
For personal information collected on or after January 1, 2022, you may request disclosures covering a period beyond 12 months where doing so is not impossible or would not involve a disproportionate effort.