2025 Lending Outlook: Your essential guide for the year ahead

In our last episode, Andrew Bateman, EVP of Lending, together with Veena Rao, Head of Corporate Lending, Lucas Mitch, Head of Retail Lending, and Michael Kinney, Head of Sales, discuss the current trending topics, which include sustainable finance, cloud adoption, the rise of SMEs, and the integration of AI in user interfaces are anticipated to be major focus areas.

Cloud adoption is set to accelerate, enabling faster innovation rollouts, shorter regulatory update cycles, and reduced risks to customer environments. GenAI is poised to have a profound impact, transforming user experiences and enabling real-time data insights. The emphasis on technology investment remains critical, particularly for community banks and credit unions aiming to optimize operations and stay competitive. The focus will be on modernizing systems, improving data quality, and embracing cloud solutions, with robust system integrations playing a crucial role in enhancing customer experiences, improving loan turnaround times, and meeting regulatory requirements.