Insights from IBM & Finastra: Enhancing customer experience with cutting-edge technologies

In this insightful episode of Finastra TV, Sudip Gupta Senior Partner at IBM and Andrew Bateman EVP, Lending Finastra delve into the transformative power of digital technologies in the banking sector. The discussion covers a range of topics including the role of AI in enhancing customer experience, the potential of blockchain for secure transactions, and the future of AR/VR in creating immersive banking experiences. They also touch on the macro-economic trends driving these changes and highlight the importance of user-centered design in developing intuitive and efficient banking solutions.