Fusion Servicing-DirectorFusion Servicing-Director

Fusion Servicing Director

Streamlined processes, from loan boarding through payoff, to help you grow efficiently and affordably.

Loan servicing is a valuable part of your business. Not only does it provide an ongoing source of revenue, but it provides an ongoing communication channel with the borrower to help reinforce your brand value and service offerings.

Ensuring that you keep up with the customer demand of an easy digital experience while reducing your costs and remaining compliant is vital to your success. With Fusion Servicing Director, you can support borrower needs and business goals with confidence.


  • Customize workflows to handle non-standard processes as your business grows
  • Gain new business and enhance the customer experience with user friendly technology

  • Alleviate audit related stress with automatic regulatory updates
  • Reduce staffing dependencies with seamless IT integrations and fewer customer service requests
  • Provide clear insight for both employees and borrowers with simple processes from loan boarding to payoff

  • Lower implementation and service fees, when compared to other providers
  • Benefit from a transparent pricing model based on your portfolio size
  • Reduce staffing and outsourcing expenses with intuitive integration that is easy to learn and use

With Fusion Servicing Director, you can:

  • Streamline loan servicing processes to better manage risk by using one system to manage all loans: residential, commercial, construction, consumer and timeshare.
  • Reduce training costs, automate routine transactions and provide superior services to borrowers and investors.
  • Import new loans directly from Fusion LaserPro, the industry’s most recognized compliant loan documentation system and Fusion Mortgagebot, Finastra’s web-based all-in-one loan origination system.
  • Handle HPML loans that require full escrow account management and reporting.
  • Improve and automate default management, including collections, loan modifications, repayment plans, loss mitigation, bankruptcies and foreclosures.
  • Improve loan management by tracking trial payment periods, deferred principal and interest and performance incentives.

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Discover Finastra’s end-to-end lending solutions for syndicated lending, commercial, consumer & mortgage. Reduce complexity, cost & manual processes.

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