Whatever Your Scale or Challenges, Our Success Portfolio Can Help Achieve Your Business Goals.
Depth of Expertise
Our joined up approach between software and service allows you to benefit from expert guidance from our core team
Fully Aligned Partner
We succeed when you do, let’s evolve together
Predictable, Reliable Costs
Clear visibility over support costs for the lifecycle of your software
A Three-Tier Differentiated Support and Service Model to Match Your Business Needs.
Standard Support
Reactive, business hours support including self service support, error corrections and access to new releases
Discover Which Level of Support Is Right for You
Finastra Select
When you need more than just support, Finastra Select builds a tailored success plan with your business priorities at the center, leveraging capabilities from across Finastra programmatically to support your objectives.
Preferred Active Support
Offers proactive and consistent guidance from Finastra experts through your solution lifecycle to ensure you minimize risk, maximize ROI and drive operational excellence. Benefit from personalized support, proactive support services, enablement and mission critical support.
Standard Support
Reactive support included with all Finastra solutions
