At Finastra we have a differentiated support and services model available to provide you with the engagement and guidance that you need, when you need it – no matter the size and scale of your bank or project.
Our success portfolio ensures our solutions are aligned with your business goals. Finastra offers a three-tier differentiated support and service model to match your business needs. Standard Support provides basic online and telephone coverage, Preferred Active Support is a proactive option designed to maximize the ROI on your Finastra investments and Fusion Select is a partnership model designed around your strategic objectives.
Our success portfolio
We have three models to choose from,
click through to see what’s right for you
- Choose from 45 market-leading services, designed to help build your path to success.
- Services for innovation, leadership optimization, knowledge and Extended Support Services
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Fusion Select
- Personalized support
- Proactive support
- Mission critical support
- Enablement
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Preferred Active Support
Reactive basic support
Add-on packages for extra support when you need it, available directly or through Fusion Select.
Find out more about
Extended Support Services